Frequently Asked Questions

Portland, OR


Where is National Storage Centers - Portland located?
National Storage Centers - Portland is located at 8436 N.E. Marx Drive, Portland, OR 97220.
When can I access my storage unit?
Access your storage unit 7 days a week between 6:00 am to 10:00 pm.
How do I access my belongings?
Once you sign a lease you’ll be given a personal gate code. Enter that code into the gate keypad and come right in.
Am I required to store long-term?
Never. We offer month-to-month leases. No contracts or commitments.
How much notice should be given before I move out?
We require a 10 day written notice. Additional details will be provided at the time of move-in.
How do I determine which unit size to rent?
Use our online storage calculator or give us a call. Please have an idea of the items that you intend to store to ensure an accurate estimation.
What forms of payment do you accept?
We accept major credit/debit cards, checks, and cash.

Vancouver, WA


Where is National Storage Centers - Vancouver located?
National Storage Centers - Vancouver is located at 5820 NE 8th CT, Vancouver, WA 98665.
What are the office hours?
The office is open Monday-Friday between 9:30 am to 5:30 pm and on Saturday between 9:00 am to 5:00 pm.
Am I required to store long-term?
Tenants are never required to store long-term. We offer flexible month-to-month leases with no commitments or contracts.
Do you offer a mover?
We don’t offer a mover, but we offer a FREE move-in truck. Please contact us to speak with a manager about the full details.
How do I determine which unit size to rent?
Our experts can assist you in determining the perfect unit size. Be sure to have an idea of the items you plan to store to ensure an accurate estimation. You can also use an online storage calculator.
What forms of payment are accepted?
We accept major credit/debit cards, checks, and cash.
Am I able to purchase storage supplies?
Yes. We have boxes, TV and dish cartons, bubble wrap, peanut packing material, kraft paper, heavy-duty keyed and padlocks, mattress bags, furniture covers, plastic sheeting, stretch wrap, and packing tape. Everything is competitively-priced.
What security features do you offer?
Our facility is equipped with 24-hour video monitoring, coded gate entry, individually alarmed units, and perimeter fencing.
What types of parking spaces do you offer?
We offer RV, vehicle, and boat parking at our facility. Choose from an indoor or outdoor parking space.